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Welcome to Vindy’s Tours Sri Lanka (“we”, “us”, “our”).
By booking any tour, transport service, or using our website vindystours.com, you agree to be legally bound by the Terms & Conditions listed below.
Please read them carefully before making a reservation.
Vindy’s Tours is a Sri Lankan travel service provider offering:
We operate from:
363, Kattimahana, Dummalasooriya, Sri Lanka
A booking is confirmed once you:
Guests must provide accurate names, passport details, arrival times, special requirements, and contact numbers.
For groups, the person making the booking accepts responsibility for all participants.
A deposit may be required for certain tours or hotel reservations.
Deposit percentage depends on:
We accept:
All prices are listed in USD unless stated otherwise.
If you wish to cancel your booking, you must notify us in writing (Email or WhatsApp).
Refunds depend on supplier policies:
| Notice Period | Refund Policy |
|---|---|
| 30+ days before arrival | Full refund (minus bank/transfer fees) |
| 15–29 days before arrival | Up to 50% refund |
| 7–14 days before arrival | Up to 25% refund |
| Less than 7 days | No refund (hotels & vendors charge full price) |
If you cancel or shorten the trip after arrival, unused services are non-refundable.
We are not responsible for cancellations due to:
Travel insurance is strongly recommended.
We allow free itinerary modifications before travel dates, depending on availability.
After the tour begins:
Changes are subject to additional costs charged by hotels, drivers, or activity providers.
We may adjust itineraries if necessary due to:
We always offer equal or better alternatives.
Vehicles are assigned based on:
We provide: mini cars, sedans, SUVs, vans, and luxury vehicles.
For safety, drivers operate between 6:00 AM – 8:00 PM unless agreed otherwise.
Included or excluded based on tour agreement (clearly stated in quotation).
For multi-day tours, the traveler must provide the driver’s accommodation unless already included.
All hotel bookings depend on room availability at the time of confirmation.
Star ratings are based on local classification, not international standards.
We book safaris, water sports, whale watching, cultural shows, and other activities through licensed third-party providers.
Participation in adventure activities is at your own risk.
Refunds for weather-related cancellations depend on the provider.
Travelers are strongly encouraged to purchase travel insurance covering:
We are not responsible for costs arising from incidents not covered by insurance.
Vindy’s Tours is not liable for:
We ensure the highest safety standards but cannot control external events.
All content on vindystours.com is owned by Vindy’s Tours and cannot be copied without permission.
We are not responsible for third-party websites linked from our site.
Our website uses cookies for performance, analytics, and marketing purposes.
(See our Privacy Policy for details.)
If you have concerns during your tour:
We aim to resolve all issues quickly and professionally.
These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes will fall under Sri Lankan jurisdiction.
If you have questions about these Terms & Conditions, contact us:
📞 Phone / WhatsApp: +94 77 848 4250
📧 Email: vindys2022@gmail.com
📍 Address: 363, Kattimahana, Dummalasooriya, Sri Lanka
🌐 Website: https://vindystours.com
👤 CEO: Rangana Wadugedara — ranganawadugedara96@gmail.com
